Bake Choice support
Returns & refunds
If an order is not right for your kitchen, we will help you find a practical next step.
A simple process
Start with your order number.
Contact our support team before sending anything back. We will confirm eligibility, the return address, and the best resolution for your order.
Contact support- Tell us what happenedInclude the order number, item, and a short description. Photos help with damage or quality concerns.
- Wait for return instructionsReturns sent without authorization may be delayed or routed incorrectly.
- Pack the item securelyUse the original packaging when practical and keep your carrier receipt.
- Watch for confirmationApproved refunds are issued to the original payment method after inspection.